Markup Reference

Moveworks has provided the following rich text elements for use by Events Messages, Paths Free Text Responses, and Queries Labeling.

These will work on any chat platform your employees use.

• Bold <b>Bold</b>
• Italics <i>Italics</i>
• Links <a href="https://moveworks.com"> Links </a>
• Emoji Shortcodes 👍 :thumbsup:
  • Full list can be found here: https://www.webfx.com/tools/emoji-cheat-sheet/
• Inline Code <code>Inline code</code>
• Single Layer Unordered Lists (Nesting of these lists is not possible)

<ul>
  <li>Bullet point 1</li>
  <li>Bullet point 2</li>
</ul>

• Line Break <br>
• Escape Characters \
  • Some chat platforms (such as MS Teams) may apply additional formatting to special characters . ^ $ * + - ? ( ) [ ] \ | — / . Add a backslash (\) before your character to display its literal version without any formatting. Read about character escaping here.

• If you want to trigger actions with buttons, try using smart links instead.
• If you want to send images, check out our tutorial on images