Rate Limiting

By default, you can make up to 120 requests / minute through our API. Each request can notify up to 500 recipients. Your rate limit is applied to your entire organization. If the rate limit is reached, we will return a 429 code. We recommend updating your workflow to sleep for 60 seconds, and then proceed with retrying the requests if a 429 is hit.

Messages will be delivered according to your organization's chat platform behavior. You can learn more about message delivery here.

If you need a rate limit increase, please contact your customer success team.