Queries

Queries Analytics Dashboard

Terminology

  • Total queries requested: The total number of times where Queries were retrieved, both successfully and unsuccessfully.
  • Queries served: The number of times where Queries results were successfully retrieved for the users.
  • Queries not served: The number of times where Queries results failed to be retrieved for the users (likely due to an integration or API error, or the record doesn’t exist)
  • Employees helped: The number of employees who had successful queries.
  • Systems: The applications/connectors/integrations that the developer set up during use case creation